Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from hyzicmart (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device or computer, often including an anonymous unique identifier. You can learn more about cookies and how to disable them.
  • Log files – Track actions occurring on the Site and collect data including IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels – Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you such as your name, billing and shipping addresses, payment information, email address, and phone number. We refer to this as “Order Information.”

When we say “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information to:

  • Fulfill orders placed through the Site (including processing payments, arranging for shipping, and providing order confirmations and invoices)
  • Communicate with you
  • Screen for potential risk or fraud
  • Provide you with information or advertising, in line with your preferences

We use the Device Information to:

  • Help identify and prevent potential risk or fraud
  • Improve and optimize the Site (including analytics on how users browse and interact with the Site)
  • Measure the effectiveness of our marketing and advertising

Sharing Your Personal Information

We share your Personal Information with third-party partners to help us operate our Site and fulfill your orders, such as:

  • Shopify – Our e-commerce platform.
  • Google Analytics – To understand how users interact with the Site. . You can opt out of Google Analytics 

We may also share your information to comply with legal obligations, respond to lawful requests, or protect our rights.

Behavioural Advertising

We may use your Personal Information to show targeted advertisements or marketing messages we believe may interest you.

 

Do Not Track

Please note that we do not change our data collection and use practices in response to a “Do Not Track” signal from your browser.

 

Data Retention

We retain your Order Information for our records unless and until you ask us to delete it.

Grievance Officer

We are committed to resolving your concerns regarding your privacy and personal data.

Email Address: hyzicmart@gmail.com

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons.

Contact Us

For more information about our privacy practices or if you have questions or complaints, contact us at:

Email: hyzicmart@gmail.com